Office Info | Appointments / Scheduling
Attending appointments is the most important thing you can do to ensure that your treatment progresses properly and without delay. During your scheduled appointment, time has been reserved specifically for you to talk with the doctor and receive treatment. We have created hours of operation with your busy life in mind and we will make every effort to find appointment times that work around your schedule.
Please arrive on time for all appointments. If you are running late for your appointment, please contact us to make us aware. When you do arrive late, you may be asked to relax in our patient lounge briefly as we treat other patients who arrived on time. If you are more than 15 minutes late for your appointment, you might be asked to reschedule your appointment. Dr. Hucal and Dr. Edwards see patients by appointment only.
During your treatment you can expect to visit Hucal & Edwards Orthodontics at regular intervals 4 to 10 weeks apart for an adjustment of your braces or appliances. These appointments typically take 15 to 30 minutes. Certain specific appointments require more time and some appointments are only able to be booked during specific times of the day; we will inform you when your needs require such appointments.
If part of your appliances seems broken, please contact us and make us aware of the problem. If you arrive for a normal appointment with the need for an extensive repair or replacement we may not have time to make an appropriate fix and thus may have to reschedule. If you have any doubts about the state of your appliances, please inform us! Any appliances that are repeatedly broken in a similar manner are subject to extra charges for replacement.
We request notice if you need to cancel your appointment as last-minute changes cause us to lose the opportunity to serve others in your place. We are aware that unforeseen events sometimes require missing an appointment and appreciate your cooperation for limiting cancellations to emergencies only.